Last updated: January 2025
Mailbox Plus respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
We collect information you provide directly: name, email, phone number, and shipping details when you use our contact form, request a quote, or sign up for our rewards program.
We automatically collect certain information when you visit our site, including IP address, browser type, and pages visited, to help us improve our website and services.
We do not sell your personal information. We may share information with trusted third parties (e.g., shipping carriers) only as necessary to fulfill your requests or as required by law.
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
For questions about this policy, contact us at help@mailboxplusohio.com or visit our store in Concord Township, Ohio.
Customer Reviews
49 verified Google reviews
See all reviews on Google (opens in a new tab)“Great place with easy and fast shipping services. Frank was excellent! Not only was he friendly and professional, but went out of his way to find me the easiest and most affordable option to ship my golf clubs across country while I was visiting OH. Made things simple and my travels way easier.”
“This is my new favorite place for shipping and returns. Helpful and happy staff. It just doesn’t get any easier when you have returns with multiple shippers. UPS, FedEx, USPS, DHL, Happy Returns, etc. They can also ensure you get the best shipping rates because they provide service for so many shippers. Just awesome!!!”
“Frank, the owner of Mailbox Plus in Concord Township by Lucky’s Market, is truly exceptional. He is brilliant, thoughtful, attentive, and takes the work of shipping and transportation seriously. I have been mailing sentimental items—some quite large and bulky—to different parts of the U.S., and Frank consistently goes above and beyond to make sure everything is handled with care. Most recently, my friend received a set of 10 collector plates, and they arrived safe and sound because they were packaged so exceptionally well. If you talk with Frank, you quickly learn that he has a real philosophy and a deep sense of care when it comes to shipping people’s belongings. He treats each item with respect, and that means so much. Beyond the quality of his work, Frank is simply a good man. He listened kindly while we rang up the transaction, and having such a friendly, caring person behind the counter made the experience even more meaningful. I am grateful for his help and highly recommend supporting this store.”