Last updated: January 2025

Mailbox Plus respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We collect information you provide directly: name, email, phone number, and shipping details when you use our contact form, request a quote, or sign up for our rewards program.

We automatically collect certain information when you visit our site, including IP address, browser type, and pages visited, to help us improve our website and services.

How We Use Your Information

To provide and improve our shipping, printing, and business services
To respond to your inquiries and customer service requests
To send occasional service-related communications (with your consent)
To comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with trusted third parties (e.g., shipping carriers) only as necessary to fulfill your requests or as required by law.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

Contact

For questions about this policy, contact us at help@mailboxplusohio.com or visit our store in Concord Township, Ohio.

Customer Reviews

Rated 5★ by Your Lake County Neighbors

45 verified Google reviews

See all reviews on Google

“Great place with easy and fast shipping services. Frank was excellent! Not only was he friendly and professional, but went out of his way to find me the easiest and most affordable option to ship my golf clubs across country while I was visiting OH. Made things simple and my travels way easier.”

“Frank, the owner of Mailbox Plus in Concord Township by Lucky’s Market, is truly exceptional. He is brilliant, thoughtful, attentive, and takes the work of shipping and transportation seriously. I have been mailing sentimental items—some quite large and bulky—to different parts of the U.S., and Frank consistently goes above and beyond to make sure everything is handled with care. Most recently, my friend received a set of 10 collector plates, and they arrived safe and sound because they were packaged so exceptionally well. If you talk with Frank, you quickly learn that he has a real philosophy and a deep sense of care when it comes to shipping people’s belongings. He treats each item with respect, and that means so much. Beyond the quality of his work, Frank is simply a good man. He listened kindly while we rang up the transaction, and having such a friendly, caring person behind the counter made the experience even more meaningful. I am grateful for his help and highly recommend supporting this store.”

“Love this place! I pop in several times a week and have never had an issue! Makes shipping so easy and convenient! Owners are so sweet and easily approachable. They ship out through lots of carriers and offer a variety of shipping packaging options, making it a one stop shop!”