Last updated: January 2025

By using the Mailbox Plus website and services, you agree to the following terms and conditions.

Services

Mailbox Plus provides shipping, printing, mailbox rental, notary, and related business services at our Concord Township, Ohio location. All services are subject to availability and applicable carrier terms.

Shipping

We act as an authorized drop-off and service point for FedEx, UPS, USPS, and DHL. Shipments are subject to each carrier's terms, conditions, and restrictions. We are not responsible for carrier delays, lost packages, or damages once the carrier has accepted the shipment.

Mailbox Rentals

Mailbox rental agreements are governed by a separate contract. Please review our Mailbox Service Agreement for the full terms, fees, and policies that apply to mailbox rentals. USPS regulations require valid identification and address verification (PS Form 1583) for all mailbox rentals.

Website Use

You agree not to misuse our website or use it for any unlawful purpose. We reserve the right to update these terms at any time.

Limitation of Liability

Mailbox Plus shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

Contact

For questions about these terms, contact us at help@mailboxplusohio.com.

Customer Reviews

Rated 5★ by Your Lake County Neighbors

45 verified Google reviews

See all reviews on Google

“Great place with easy and fast shipping services. Frank was excellent! Not only was he friendly and professional, but went out of his way to find me the easiest and most affordable option to ship my golf clubs across country while I was visiting OH. Made things simple and my travels way easier.”

“Frank, the owner of Mailbox Plus in Concord Township by Lucky’s Market, is truly exceptional. He is brilliant, thoughtful, attentive, and takes the work of shipping and transportation seriously. I have been mailing sentimental items—some quite large and bulky—to different parts of the U.S., and Frank consistently goes above and beyond to make sure everything is handled with care. Most recently, my friend received a set of 10 collector plates, and they arrived safe and sound because they were packaged so exceptionally well. If you talk with Frank, you quickly learn that he has a real philosophy and a deep sense of care when it comes to shipping people’s belongings. He treats each item with respect, and that means so much. Beyond the quality of his work, Frank is simply a good man. He listened kindly while we rang up the transaction, and having such a friendly, caring person behind the counter made the experience even more meaningful. I am grateful for his help and highly recommend supporting this store.”

“Love this place! I pop in several times a week and have never had an issue! Makes shipping so easy and convenient! Owners are so sweet and easily approachable. They ship out through lots of carriers and offer a variety of shipping packaging options, making it a one stop shop!”

Terms of Service