Big item, heavy item, or an item that barely fits the box — we pack it right and choose the carrier that will actually accept it. Fast, reliable service at Mailbox Plus, 7554 Fredle Drive.
Clear benefits, protections, and options designed for your peace of mind and convenience.
Correct box size, cushioning, and sealing so your return isn’t rejected at the counter.
We compare UPS, FedEx, USPS, and DHL — some have stricter size and weight limits than others.
Bring it to 7554 Fredle Drive and we handle the rest. No running between shipping stores.
When a retailer sets strict size or weight limits on a return — think mattresses, furniture, large appliances, or heavy boxes — the package has to meet two sets of rules: the retailer's return policy and the carrier's acceptance rules.
At Mailbox Plus, we handle the carrier side. We inspect your item, pick the right box, add the right cushioning, seal it properly, and choose the carrier that will accept it. For package drop-offs and returns of any size, we make sure it goes out right the first time.
Oversized and overweight returns are the ones that get rejected. Carriers enforce maximum size and weight per package — and when a package exceeds those limits, it can be refused at the counter or hit with unexpected surcharges.
The confusion is that every carrier has different limits. A package that's fine for one carrier may be over the limit for another. Most people don't find this out until the return is refused — and by then the retailer's return window may have closed.
If the item is truly too large or heavy for standard carrier shipping, we'll tell you straight — and point you to the options that do exist. We also handle professional packing for fragile and awkward items, and package receiving for inbound deliveries.
Note: the retailer's return policy is theirs to enforce — we can't change their window or their restocking rules. What we can do is make sure the package is accepted by the carrier so it actually arrives in time.
Get quick answers to the most common questions about packaging, carriers, pricing, and what to expect.
We’ll size it, pack it, and ship it — the right way, the first time.
Customer Reviews
49 verified Google reviews
See all reviews on Google (opens in a new tab)“Great place with easy and fast shipping services. Frank was excellent! Not only was he friendly and professional, but went out of his way to find me the easiest and most affordable option to ship my golf clubs across country while I was visiting OH. Made things simple and my travels way easier.”
“This is my new favorite place for shipping and returns. Helpful and happy staff. It just doesn’t get any easier when you have returns with multiple shippers. UPS, FedEx, USPS, DHL, Happy Returns, etc. They can also ensure you get the best shipping rates because they provide service for so many shippers. Just awesome!!!”
“Frank, the owner of Mailbox Plus in Concord Township by Lucky’s Market, is truly exceptional. He is brilliant, thoughtful, attentive, and takes the work of shipping and transportation seriously. I have been mailing sentimental items—some quite large and bulky—to different parts of the U.S., and Frank consistently goes above and beyond to make sure everything is handled with care. Most recently, my friend received a set of 10 collector plates, and they arrived safe and sound because they were packaged so exceptionally well. If you talk with Frank, you quickly learn that he has a real philosophy and a deep sense of care when it comes to shipping people’s belongings. He treats each item with respect, and that means so much. Beyond the quality of his work, Frank is simply a good man. He listened kindly while we rang up the transaction, and having such a friendly, caring person behind the counter made the experience even more meaningful. I am grateful for his help and highly recommend supporting this store.”