“Great place with easy and fast shipping services. Frank was excellent! Not only was he friendly and professional, but went out of his way to find me the easiest and most affordable option to ship my golf clubs across country while I was visiting OH. Made things simple and my travels way easier.”
5 rating · 44+ reviews
Similar to the UPS Store in Willoughby, But With All 4 Carriers — and Shorter Lines
UPS, FedEx, USPS, and DHL at one counter. Mailbox rentals, printing, notary, and packing services. Locally owned, faster service, same convenience.
Why customers choose this service
Clear benefits, protections, and options designed for your peace of mind and convenience.
Faster Service
No waiting in Som Center Road TUPS lines.
Multi-Carrier Options
We ship with UPS, FedEx, USPS, and DHL.
Locally Owned
We are proud to serve the Willoughby community.
Looking for a UPS Store in Willoughby? We Do Everything They Do — Plus More
If you're searching for a UPS Store in Willoughby, you've probably been to The UPS Store on Som Center Road before — the line, the franchise pricing, and the fact that they can only ship UPS. What if you could walk into a place that offers everything The UPS Store does, but also gives you access to FedEx, USPS, and DHL?
That's Mailbox Plus. We are your locally owned UPS Store alternative in Willoughby, Ohio. We offer the same UPS authorized shipping, mailbox rentals, printing, and notary services — plus we can ship FedEx, USPS, and DHL too. One counter, four carriers, faster service.
And since we're locally owned and operated in Concord Township — just 5 miles from Som Center Road TUPS — you get personalized service with shorter wait times. No franchise overhead, no pressure to use one carrier.
The Multi-Carrier Advantage: What the Franchise Can't Offer
The UPS Store can only sell you UPS. If FedEx or USPS would be cheaper or faster for your shipment, they can't tell you that. At Mailbox Plus, we compare rates across all 4 major carriers and recommend the best option for your budget and timeline.
Need to drop off a pre-labeled FedEx package alongside a UPS return? No problem. We accept drop-offs for all carriers at the same counter.
The UPS Store is great for UPS. Mailbox Plus is great for everything.
Why Mailbox Plus is the Better Choice
Faster Service
No waiting in Som Center Road TUPS lines.
Multi-Carrier Options
UPS, FedEx, USPS, DHL — all at one counter. Compare rates before you ship.
Locally Owned
Part of the Willoughby community. Friendly faces, no corporate bureaucracy.
Full Service Center
Mailboxes, notary, printing, packing, shredding — all in one trip.
Services We Offer
Shipping & Packing
Authorized for UPS, FedEx, USPS, and DHL with professional packing services. We help you choose the best carrier for every package.
Business Services
Private mailbox rental, notary public (just $5/sig), faxing, scanning, and secure shredding — everything a small business needs.
Printing & Copying
Color and B&W copies, business cards, flyers, laminating — same services as the big print shops, but we do it for you.
Frequently Asked Questions
Get quick answers to the most common questions about packaging, carriers, pricing, and what to expect.
Can I ship FedEx or USPS at Mailbox Plus in Willoughby?
Yes! Unlike The UPS Store on Som Center Road, we are an authorized shipping center for FedEx, USPS, UPS, and DHL — giving you more choices at one counter.
Do you offer notary services?
Absolutely. We have a commissioned notary public on-site to help with your legal documents. Just $5 per signature — no appointment needed!
Is Mailbox Plus locally owned?
Yes, we are a locally owned and operated independent business serving Willoughby and all of Lake County, committed to excellent customer service.
How far is Mailbox Plus from Willoughby?
We're located at 7554 Fredle Drive in Concord Township, about 10 minutes from Willoughby. It's an easy drive — and worth it for access to all 4 carriers.
Do you offer mailbox rentals for Willoughby residents?
Absolutely! Our private mailboxes with real street addresses serve customers from Willoughby and all across Lake County. From $35/month with 4-hour email notification.
Can I make Amazon returns at Mailbox Plus?
Yes! We accept Amazon returns with or without a box. We can print your label for just $2.