Local Guide for Lake County, Ohio
Clear benefits, protections, and options designed for your peace of mind and convenience.
Talk to real people, not algorithms.
We help you avoid missing deadlines.
UPS, USPS, and FedEx returns accepted.
Open the Amazon app or website and navigate to "Your Orders." Locate the item you wish to return to begin the process.
Select the specific reason for your return from the provided list (e.g., "defective," "no longer needed"). This helps Amazon process your request accurately.
Indicate whether the item is still in its original packaging. This information helps Amazon determine the correct return method and restocking requirements.
Choose your preferred resolution: receive a refund to your original payment method (or Amazon balance) or request a replacement item if available.
Add any specific comments describing the problem if prompted, then continue to the next step to finalize your return details.
Crucial Step: Select a return method that provides a printable shipping label (often labeled as UPS Drop-off Points). Avoid "No Box/No Label" options if you want to use Mailbox Plus.
No printer? No problem! We can print your label for a small $2.00 fee. Simply choose the option to "Share" or "Email" the label from the app.
Select your preferred email app and prepare to send the label file directly to our store for fast printing.
Send your shipping label to RETURNS@MAILBOXPLUSOHIO.COM. We will print it out and have it ready for your arrival.
Ensure your email has been sent successfully. You can now head to our store knowing your paperwork is being handled.
Bring your item to Mailbox Plus at 7554 Fredle Drive in Concord Township. We'll professionally pack it (if needed), attach the label, and ship it out for you!
Tip:
Start your return as early as possible to avoid missing the return window.
"At Mailbox Plus, we assist residents throughout Lake County. We’re a local, owner-operated pack-and-ship store—when Amazon’s instructions get confusing, you can talk to a real person."
"If Amazon only provides a QR code with no printable label, you must take that return to an authorized Amazon partner."
“Shipping shouldn't cost you an hour.”
Every Amazon return label you print has your home address on it. Every package sitting on your porch is visible to every driver, neighbor, and passerby.
If you're shipping returns regularly, a Mailbox Plus private mailbox gives you a real street address in Concord Township — all your returns go to our counter, not your porch. We sign for packages from UPS, FedEx, USPS, and DHL. From $35/month.
Get quick answers to the most common questions about packaging, carriers, pricing, and what to expect.
Customer Reviews
49 verified Google reviews
See all reviews on Google (opens in a new tab)“Great place with easy and fast shipping services. Frank was excellent! Not only was he friendly and professional, but went out of his way to find me the easiest and most affordable option to ship my golf clubs across country while I was visiting OH. Made things simple and my travels way easier.”
“This is my new favorite place for shipping and returns. Helpful and happy staff. It just doesn’t get any easier when you have returns with multiple shippers. UPS, FedEx, USPS, DHL, Happy Returns, etc. They can also ensure you get the best shipping rates because they provide service for so many shippers. Just awesome!!!”
“Frank, the owner of Mailbox Plus in Concord Township by Lucky’s Market, is truly exceptional. He is brilliant, thoughtful, attentive, and takes the work of shipping and transportation seriously. I have been mailing sentimental items—some quite large and bulky—to different parts of the U.S., and Frank consistently goes above and beyond to make sure everything is handled with care. Most recently, my friend received a set of 10 collector plates, and they arrived safe and sound because they were packaged so exceptionally well. If you talk with Frank, you quickly learn that he has a real philosophy and a deep sense of care when it comes to shipping people’s belongings. He treats each item with respect, and that means so much. Beyond the quality of his work, Frank is simply a good man. He listened kindly while we rang up the transaction, and having such a friendly, caring person behind the counter made the experience even more meaningful. I am grateful for his help and highly recommend supporting this store.”
